Product  /  Messages

The firm's memory of every conversation.

Messages captures communication as structured records — emails, calls, voicemails, meetings, and internal updates — so it does not stay trapped in one person's inbox.

A message history in Thistle linked to a case
          and its contacts

Communication that stays with the case.

A message can be an email summary, a phone log, a voicemail follow-up, an in-person meeting note, or an internal status update. Each links to the contacts involved, the case it concerns, related tasks, and relevant documents.

Over time this becomes a searchable communication history. When did we last talk to this client, and what did we say? What did opposing counsel say on the last call? Who confirmed the hearing with the clerk?

Institutional memory

Communications live in the case, not in individual inboxes or someone's recollection.

Reconstruct the timeline

Filter a matter's messages to rebuild exactly what was said, and when.

Tied to the work

Turn a message into a follow-up task, or attach the document that was sent.

Every conversation, kept.

See how Thistle turns communication into institutional memory.

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